Singapore Singapore Online FAQ Artwork | Graphic Design | Offset | Digital printing
         
 
:: ARTWORK F.A.Q. :: Artwork Design & Graphic Design for Offset and digital printing
1.
Do you offer artwork design or graphic design services?
 
Yes, we do. Please contact our One Stop Printing Solutions consultant.
 
2.
Does One Stop Printing Solutions provide artwork proof checking services?
 
Yes we do, but there will be only upon request and there will be a extra charge for each artwork proof. Beside that you have to confirm the final artwork with your customer before sending it to us for printing.
 
3.
How can I learn about One Stop Printing Solutions's artwork specifications?
 
You can refer to our different products specification at our product specification and guidelines.
 
4.
What file format should I use to save my artwork?
 
For Business Card, please save your artwork in Adobe Acrobat Document (PDF), TIFF or JPEG.
For Brochure, BIZ-Documents, Greeting Card and Pre-Inked Stamp we recommend PDF format only.
 
5.
How do I send my artwork?
 
You can send the artwork files by email to us, but before you send your file please zip your file.
For artworks that exceed 20mb, we recommend saving your file(s) on CD and sending it to us via courier service.
 
6.
What will happen to my order if my artwork does not meet One Stop Printing Solutions artwork specifications?
 
You will be notified of the errors and will need to resend the corrected artwork to us via email, or by courier on a CD for anything exceeding 20mb. If we do not hear from you, or receive your corrected artwork within 7 working days, your order will be cancelled and payment forfeited.
 
Time Frame for resend files:
1st batch 0900hrs –1459hrs
2nd batch 1500hrs –1800hrs
For 2nd batch orders, the delivery will require 1 additional working day
 
7.
Can I change my design after submitting it?
 
No. Please check your artwork thoroughly before submitting it for printing.
 
8.
Can I order my in other sizes?
 
No. Please follow our product sizes. These are the sizes that we highly recommend that serve majority needs.
 
9.
Will the colour of my printed product match 100% to the original colour of my artwork?
 
No. It is a known fact within the printing industry that 100% process colour accuracy is not presently possible with the current print technology. Therefore, even if a printing company were to employ highly experienced personnel including the latest press technology, the outcome of colour of the printed product will always differ from the original artwork. The level of difference however is subject from printing company to printing company.
  Other factors that may cause colour deviation:
 
i) Paper Stock the quality of paper, its surface and brightness can affect exact outcome of the printing colours.
ii) Humidity Levels damp weather can cause saturation of ink colours.
iii) Make of Press Machines different press machines produce different colour results.
iv) Monitor Displays and Colour Settings unmatching calibration of monitor colour or colour settings (RGB, CMYK) can misrepresent final colour of output.
 
One Stop Printing Solutions uses international colour measurement standards (densitor) and has a process colour combination tolerance of ± 0.10 density. While we do not guarantee 100% colour match of your artwork or reprints, we endeavour to minimize colour deviation in output by applying DeltaE 8 (a printing standard to measure CMYK colour combination consistency). To ensure DeltaE 8 standards are met in all our products, our QA department utilizes X-Rite Densitometer colour measurement equipment. We are one of the few printers in Malaysia that are equipped with this state-of-the-art machine.
 
10.
Can I use One Stop Printing Solutions to print anything I want?
 
Yes you can, as long as what you are printing does not conflict with the Singapore printing and publication law. One Stop Printing Solutions will not print jobs that contain offensive literature or images. This includes information that are politically, religiously or racially, sensitive. One Stop Printing Solutions will not be responsible for any infringement of artwork content
 
 
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